Frequently Asked Questions
How do I make an appointment?
Give us a call at 212-606-1844 during our working hours, or you can request an appointment online using the form on this page.
Do I need a referral to make an appointment?
A referral will be dependent on the type of insurance you have. Your particular plan may require a referral, and it will be necessary to have it on file before your appointment. Please contact our office so that we may provide you with the details needed. We advise our patients to always verify with their own insurance companies as well.
What should I bring for my initial consultation?
For your initial consultation you will need to bring:
- Copy of Referral from Insurance Carrier (if required)
- Imaging (X-rays, MRIs, and/or CT scans along with the results report) performed within the last year that is related to your injury and the reason you are coming to see us.
- Current Valid Government Photo ID (License, Passport, etc.)
- Insurance card and secondary insurance card (if you have one)
- List of current medications
- For Worker’s Compensation Cases: please have full information on your case. Not having this information can delay your treatment.
- Carrier Address
- Adjuster’s name, phone number, and fax
- For No-Fault Cases: please have full information on your case. Not having this information can delay your treatment.
- Carrier Address
- Adjuster’s name, phone number, and fax
- You will be required to sign a form authorizing Dr. DiFelice’s treatment.
We encourage you to come to your initial consultation with a written list of questions to ensure you don’t forget to ask them when you are seeing the doctor.
Are my medical records kept private and confidential?
We handle your medical file with the utmost respect for your privacy. Our staff is bound by strict confidentiality requirements as a condition of employment regarding your medical records. We will not release the contents of your medical file without your consent.
What insurance do you accept?
- Blue Cross HMO POS
- Blue Cross PPO
- United Healthcare
If your particular insurance plan is not listed, you may still have coverage subject to the availability of ‘out-of-network’ benefits. Please do not hesitate to contact our office if you have questions regarding your insurance coverage.
What type of forms will I have to fill out before my appointment?
Our new patients will fill out forms electronically to be environmentally conscious. Please contact our office for instructions on how to complete the forms.
For Distance Based Patients
Choosing to travel for a procedure can be daunting, however, we have had patients fly in from all over the globe. We are prepared to help answer any questions regarding this process and will provide you with resources to help plan your stay and recovery. Below you can find answers to commonly asked questions by patients planning to travel for their procedure.
Where do I stay?
Your surgery will be performed at the Main Hospital at 535 East 70th Street. We commonly recommend that patients plan their accommodations in close proximity.
To learn more about the surrounding neighborhood, please review the link below:
For more information about the resources available to you, please visit the Coast-to-Coast Program (https://www.hss.edu/coast-to-coast.asp) at Hospital for Special Surgery.
If you plan on staying outside of the city, please allow ample time for traffic and parking.
Will I need to see my local physician before surgery?
Before surgery, we may refer you to your primary care provider to complete a pre-operative medical clearance. This examination is to make sure you are healthy and do not have any medical conditions that could interfere with the surgery or the outcomes. Routine tests, such as blood tests, electrocardiogram, and X-rays, are usually performed before any major surgery.
If you do not have a primary care provider, we will schedule you with one at HSS.
If you are told you will need medical clearance, please ensure that this is performed within 30 days before your surgery.
Does someone need to be with me?
Yes, you will need an escort after your surgery. If an escort is not present, this may cancel your surgery.
Will I need to bring anything for my surgery?
If you have a diagnosis of obstructive sleep apnea and are on CPAP/BiPAP, please make sure to pack your mask and machine if necessary.
If you have received a brace from a local provider, please let us know so we can determine if this will be appropriate after your surgery. If it is not appropriate, we will work with East Coast Orthotics on providing you with the proper equipment you will need after your surgery.
When should I schedule my follow-up after surgery?
Our office will arrange for your first post-operative visit within 2-3 days for wound check and to discuss next steps.
Will I start Physical Therapy right away?
Our office will arrange for you to have 2-3 Physical Therapy sessions while you are here.
How long do I need to stay?
We usually recommend planning for 7-10 days. During this time, you will have 1-2 office visits and 2-3 Physical Therapy sessions.
When will I be able to fly home?
We usually recommend flying after 7-10 days. Due to the nature of travel and recent surgery, you will be at a higher risk for developing blood clots (deep vein thrombosis). We will be prescribing blood thinning medications after surgery which should be taken for approximately 30 days. In addition, we recommend frequent ambulation and performing ankle pumps during your flight.
If you do develop new onset of calf pain after traveling, you will need to go to your local Emergency Room to evaluate for a blood clot.
When will I need to follow up again?
This will be determined by Dr. DiFelice at your first post-operative visit. These visits will be a combination of virtual telemedicine visits and in-person clinic visit.